This document is a public offer and defines the terms of using the website, placing orders, and fulfilling purchases at the rar.jewelry online store. Before using the website, placing an order, or paying for goods, please read these terms carefully.
1. General provisions
- 1.1. These Terms are developed in accordance with the laws of Ukraine, including the Civil Code of Ukraine, the Law of Ukraine "On Electronic Commerce", and the Law of Ukraine "On Consumer Rights Protection".
- 1.2. Publishing this text on the website is the Seller's offer to enter into a distance sales contract on the terms set out below.
- 1.3. Acceptance of the offer occurs when the Buyer places an order on the website and/or confirms and/or pays for the order.
- 1.4. The Seller may amend this offer without prior notice. The new version takes effect upon publication on the website.
2. Parties and Seller details
- 2.1. Seller: Sole proprietor Rustam Shakh.
- 2.2. Tax ID: 3600406735.
- 2.3. Bank account (IBAN): UA803220010000026001300007978.
- 2.4. Bank: JSC "UNIVERSAL BANK".
- 2.5. MFO: 322001.
- 2.6. Bank code (EDRPOU): 21133352.
- 2.7. Contact: [email protected], tel. +38 (073) 029 12 96.
- 2.8. Buyer: any individual who accepts these terms and orders goods for personal needs not related to business activity.
3. Subject of the contract
- 3.1. The Seller undertakes to transfer jewelry and other goods presented on the website to the Buyer, and the Buyer undertakes to accept and pay for the goods under this offer.
- 3.2. Description, specifications, contents, and the current price are shown on the relevant product page.
- 3.3. Product images on the website may differ slightly from the actual appearance due to screen color rendering.
4. Order placement
- 4.1. Orders are placed by the Buyer independently through the website.
- 4.2. To place an order, the Buyer provides accurate data: full name, phone number, email, delivery address, and other required information.
- 4.3. The Seller may clarify order details by phone, email, or messengers.
- 4.4. If the order cannot be fulfilled (out of stock, pricing error, etc.), the Seller promptly notifies the Buyer and offers a replacement, revised terms, or cancellation with a refund.
- 4.5. An order is considered accepted for fulfillment after confirmation by the Seller.
5. Price and payment
- 5.1. Prices on the website are shown in UAH per item.
- 5.2. The payable price is fixed when the Seller confirms the order.
- 5.3. Payment is made using methods available at checkout.
- 5.4. The payment date is the day funds are credited to the Seller's account.
- 5.5. If a confirmed order is cancelled, refunds are processed within 7 business days.
6. Delivery and transfer of goods
- 6.1. Delivery is provided across Ukraine using methods listed on the "Delivery" page.
- 6.2. Delivery cost and timing depend on the selected method, region, and carrier rates.
- 6.3. Risk of accidental damage or loss passes to the Buyer upon actual receipt by the Buyer or their representative.
- 6.4. Upon receipt, the Buyer must check packaging integrity and order compliance. Claims regarding visible damage should ideally be recorded in the carrier's presence.
7. Returns, exchanges, and warranty
- 7.1. Returns and exchanges are carried out under Ukrainian law and the terms published on the "Returns" and "Warranty" pages.
- 7.2. Jewelry of proper quality that is non-returnable under the applicable list may be returned only in cases expressly provided by law.
- 7.3. If defects are found, the Buyer may contact the Seller with a claim under the Law of Ukraine "On Consumer Rights Protection".
8. Rights and obligations of the parties
- 8.1. The Seller must deliver goods of proper quality within the agreed timeframe unless otherwise agreed.
- 8.2. The Buyer must provide accurate information for the order, pay on time, and accept the goods.
- 8.3. The Seller may refuse to process an order if the Buyer provides false data or abuses their rights.
9. Liability
- 9.1. The parties are liable for failure or improper performance of obligations under Ukrainian law and this offer.
- 9.2. The Seller is not liable for temporary website unavailability caused by technical failures, provider or hosting work, or force majeure.
- 9.3. The Seller is not liable for delivery delays caused by the carrier or consequences of inaccurate contact details provided by the Buyer.
10. Force majeure
- 10.1. The parties are released from liability if non-performance results from force majeure arising after the contract is concluded that the parties could not foresee or prevent.
- 10.2. The affected party must notify the other party within a reasonable time.
11. Intellectual property and website use
- 11.1. All website materials (texts, photos, graphics, design, logos) are intellectual property of the Seller or used on lawful grounds.
- 11.2. Copying, distribution, or other use of website materials without written permission is prohibited except where allowed by law.
- 11.3. Users must not take actions that may disrupt the website, compromise security, or infringe third-party rights.
12. Personal data
- 12.1. The Buyer's personal data is processed according to the Privacy Policy published on the website.
- 12.2. By placing an order, the Buyer confirms they have read the Privacy Policy and consent to processing personal data to the extent necessary to fulfill the order.
13. Dispute resolution
- 13.1. Disputes and disagreements are resolved through negotiations.
- 13.2. If no agreement is reached, the dispute is considered under the procedure established by Ukrainian law.
14. Term of the offer
- 14.1. The offer takes effect upon publication on the website and remains valid until withdrawn by the Seller.
- 14.2. The current version of the offer is always available on this page.
Last updated: 01.04.2026
