Returns and exchanges follow Ukrainian law, our public offer, and this policy. If something is wrong with a piece, we’ll help you through a clear process.
If you find a defect in a purchased piece, please follow these steps:
Custom orders have a special return regime under the law and offer terms.
After we receive the item and confirm the return grounds, funds are transferred within 7 business days via the original payment method or another method agreed by the parties.
Last updated: 01.04.2026