We provide service support for purchased pieces and aim to keep jewelry looking and feeling great for as long as possible.

What warranty service includes

• advice on the piece’s condition and service options;
• resizing (when the design allows);
  * enlarging gold rings may require a surcharge for additional metal weight.
• polishing and basic care to restore appearance.

What is not covered

• mechanical damage from improper use;
• damage from chemical or thermal exposure;
• natural wear of consumable parts when inherent to the design.

Each case is reviewed individually. Even if a request is formally outside warranty, we may still review it personally and suggest the best solution.

How to use the warranty

1. Email us at [email protected] or call.
2. Describe the situation and, if possible, attach photos of the piece.
3. After approval, send the piece in a convenient way for inspection.

We always stand with the client and do everything we can to help with any question about the piece.

Last updated: 01.04.2026